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Napoleon

NS18 Series Heat Pump

The Future of Hybrid Heating

The image is a logo featuring the word "Napoleon" in white, capital letters against a black background. Above the text, there is a red flame icon. The design is outlined with a white border.

NS18 SERIES

Quality Heat Pumps made in Ontario, Canada

Variable inverter compressor and vapour injection technology can achieve 100% heating capacity at -20°C and 100% cooling at 46°C.

The Hyper Heat DC Inverter Rotary Compressor is rated to operate at -30°C and approved for cold climate operations.

The Napolean NS18 Heat Pump and Napolean 9700 Furnace package qualify for $6500 in rebates Enbridge Home Efficiency Rebate Plus Program.

Image of a logo featuring a circle with a hand holding a finger to lips, symbolizing silence. Next to the circle, text reads "WHISPER QUIET™ NO LOUDER THAN A WHISPER" in all caps. The background is green, and the text is white.

Whisper Quiet operation with a low-vibration design for VERY quiet operation. You won’t even know it’s running!

A round icon shows a snowflake and a check mark. Next to it, text reads "Cold Climate Air Source Heat Pump." The background is green.

Hyper Heat DC Inverter Rotary Compressor rated to operate at -30°C (-22 °F)

A white thermometer icon within a circle on a green background. An arrow points up around the thermometer. The words "WIDEST OPERATING RANGE" are in uppercase gray letters to the right of the icon.

Widest temperature range for ANY residential heat pumps available in the industry! Rated for heating at temperatures as low as -30°C and cooling as high as +54°C.

The image displays the number "180" in large red, vertically arranged digits. Below, it says "HEAT PUMP" and "ULTRA HIGH EFFICIENCY" in smaller black text.

 

Warranties

 

A badge with a hexagonal shape on the left displays "10 Year Limited Warranty" in blue text. To the right, a navy blue rectangle contains the words "Compressor Limited Warranty" in white text.
A blue and white badge displaying "10 Year Limited Warranty" next to a blue rectangle with the text "Parts Limited Warranty.
A large, rectangular silver heat pump unit labeled "NS18" with a prominent cooling fan and protective grill on the front. There are ventilation slats on the sides, and it rests on two metal feet.

Let our team help you get your home fitted for a new Napoleon NS18 Heat Pump.

We offer industry-leading warranty and installation services beyond trade standards.

 

Call Us
A promotional image showcasing hybrid heating solutions. Features a furnace and heat pump with digital control panel, a washing machine emitting a green energy wave, and logos of City Home Comfort and Napoleon, emphasizing high efficiency and modern technology.

Document Download

Download the Napoleon NS18 Heat Pump product documents.

 

Napolean NS18 Heat Pump and Air Handler Brochure.pdf

Napolean NS18 Heat Pump Technical Specifications.pdf

 

FULL LIST OF FEATURES

  • Up to 54,000 BTU’s
  • 18 SEER Efficiency
  • Capacities ranging from 2.0 tons to 5.0 tons
  • Environmentally friendly R-410A refrigerant
  • High Efficiency Compressor
  • WHISPER QUIET™ Operation
  • Hyper Heat DC Inverter Rotary Compressor rated to operate at -30°C (-22 °F)
  • Two-Stage compressor and vapor injection technology
  • 2 Ton units can achieve 100% heating capacity at -20°C (-5 °F)
  • Widest operating range condition in the category
  • Can be installed either on the ground or on the wall to save more space

Virtual Estimate
Use our online system to get an instant quote for a New Napoleon Furnace and Heat Pump

Image showing a Napoleon Heat Pump, a Napoleon Wi-Fi Thermostat displaying a 72-degree setting, and a High Efficiency Gas Furnace. A smartphone screen shows energy usage data. Arrows connect the devices, illustrating an integrated system.

BUILT WITH

SMART TECHNOLOGY,

the innovative Napoleon Wi-Fi Thermostat is so much more than just a thermostat, it is the brain of Hybrid Heating.

A digital thermostat with a red screen displays a temperature setting of 72°F. Next to it, a smartphone shows a matching thermostat app interface with heat set to 74°F and cool at 77°F, accompanied by weather icons and temperature controls.

Energy Saving

Access your fuel usage and savings monthly or daily in hybrid heating.

A smartphone screen displays an energy usage app. A bar graph shows daily heating and cooling use in red and blue. Below, a summary indicates 789 kWh energy used and 1,136 kWh saved. The outdoor temperature is -1°C.

Home Screen

Enjoy the flexibility of controlling your heating and cooling systems from your phone using the Napoleon Home App.
(No subscription required)

Smartphone displaying a thermostat app interface. The screen shows temperature settings: 74°F for heating and 77°F for cooling. Additional information includes schedule settings, thermostat status, humidity at 54%, and fan and hybrid mode options.

Hybrid Mode Selection*

Control and switch easily between hybrid modes to customize the system. Low-cost, Green, Comfort or Night
modes available. 

Smartphone screen showing a thermostat app. The display reads -12°C outdoors and 24.5°C indoors. A pop-up menu lists heating modes: Low cost, Comfort (selected), Green, and Nighttime. The temperature setting is at 24°C with a snowflake icon.

Schedule

Set a schedule for the week so that you can get the right temperature at a certain time.

Smartphone displaying a scheduling app interface. The screen shows a schedule for Sunday with options for Wake (6:00 am), Away (9:00 am), Home (5:30 pm), and Sleep (10:00 pm). Temperature settings are visible for each period.

Built with Smart Technology, the innovative Napoleon Wi-Fi Thermostat is more than just a thermostat; it is the brain of a Hybrid Solution.

It will control and switch easily between different fuel sources using custom hybrid heating modes. You will also enjoy the flexibility of controlling your heating and cooling systems from your phone using the Napoleon Home App (no subscription required).

With a 10-year limited warranty on parts and compressor, the reliable Napoleon heat pump provides cost-savings, home comfort and a low carbon footprint.